easy to deal with, straight up and honest! Love my Tacoma and dealing with them, I will be back. No pressure at all
Take care guys,
I have NEVER done this before good or bad about a business. I am a woman in my 40’s who was looking to downsize my vehicle. While shopping, I visited many large dealerships to decide on what car would be the right fit. The experiences varied from dealing with rude, creepy, pushy or just plain ignorant sales guys. After seeing a car that I felt may be ideal for me online at Mission Ridge Auto Sales, I decided to make the drive from Coquitlam to Maple Ridge and check it out. As I entered the lot I was greeted by Darren, the owner. It was so refreshing to be dealing with someone that wasn’t pushy, creepy or ignorant. He let me look at the car on my own to just feel it out and told me to feel free to take it for a spin. “What the hell”? I was thinking. A dealership owner that isn’t breathing down my neck, shadowing me around the lot like as if I’m about to steal something??
Not only did he let me take my time, looking in the car but he gave me honest feedback on the types of cars that he had on his lot. I left the lot that night not buying anything and returned with my husband to test drive a little number I had my eye on before I left the night prior. Darren, again was great! down to earth, informative and honest about the car….and not pushy. We left, telling him we were going to test drive another car at another dealership and he didn’t bad mouth anyone or the other car, in fact the opposite. Told us the car we were looking at was great, encouraging us to look around….. I was stunned! Every other dealership would shit talk other dealers and shame me for looking. After deciding to purchase the car on Darren’s lot, I must have emailed, called and texted him far to many times asking about the car. He always spoke to me with respect, patience and kindness. He never rushed me, was curt or rude. Unreal service.
We purchased the car and picked it up yesterday. Darren and Chris, his employee had the car polished and ready to go. It was getting close for the business to close, but Chris told us not too worry as he wanted to make sure everything was organized just right before we left. Our experience at Darren’s business was amazing from the minute I walked on the lot to moment I drove away. Thank you Darren and Cris for your service. When the time comes to repeat the car search….
I’ll just be searching your lot.
Thanks again! Liz S
We have purchased five vehicles through Daren and Chris. They are very honest and helpfull. Good after sales follow up and service. They don’t dicker on price much as their pricing is already set quiet fairly. Good guys to deal with.
I bought a 2007 Jeep
I bought a 2007 Jeep Wrangler Sahara July 30th and I was helped by Chris M. The service and friendliness was excellent and the process incredibly easy. First time buying a car and I was extremely happy since my expectations of dealerships were pretty bad given what I’d gone through with my Mom at Nissan. Chris even did research on my car and tracked down accessory options through craigslist and offered advice. Having waited two months to post a review the car has had absolutely no issues for the 2000 km i have driven. Thanks Chris! – Jeremy A
These guys are pros!
These guys are pros! had been searching for a specific vehicle for months and recently found it at Mission Ridge Auto Sales. Trouble was I reside over 4 hours away with ferry and travel and felt cautious about a long distance purchase without the benefit of a test drive. Darren and team made the whole experience easy and delivered on everything. Thanks Mission Ridge Auto for the excellent personalized service ! This car dealership is firing on all cylinders and I would not hesitate to recommend them to friends and family . Thanks again Darren, Chris, and team!
great people to deal with
great people to deal with very honest
Just bought a truck.
Just bought a truck from here Chris and Darren were great to deal with not pushy at all and knowledgable about their vehicles would deal with them again if I was ever in the market again
I bought a car from them quite some time ago and it has been great, I am going to be looking to purchase another vehicle soon from them as they have excellent service and are a friendly group. I would recommend them to anyone and everyone looking to purchase a vehicle!
I bought a used truck in June, I’ve been really happy with it and was kind of waiting to review in case something went wrong (it’s 19 years old with 300k…). But it’s been reliable, everything I expected. Chris was good, nice salesman, not pushy. The price was a little higher than I wanted to pay, and they wouldn’t negotiate, but as it was the exact type of truck (Toyota Tacoma)/model I wanted I went ahead. Glad I did!
This is the second review I have written in my life. I am 42 years old. I saw a car that I liked on Craigslist and it was at Mission Ridge Auto Sales. I called to ask about hours of operation and got a clear answer. I went to the dealership few days later and walked into the showroom and met Chris. I asked about the car and Chris told me I am welcome to have a look at it, and unlocked the car with a remote key and let me check everything to my hearts content.
I went back inside the dealership and received more information about the car while the whole time I GOT ZERO PUSHY SALES. Nothing! Just Chris talking to me like a friend and also met Darren. Both gentlemen were polite with ZERO sales pitch! I mean nothing. It was heaven to my ears after spending the previous days at multiple sleazy run car dealerships who would sound like infomercials from the second you met them and always pushing “let’s deal, let me put you in this car” BS. Not at this place. While the car wasn’t exactly what I wanted, everything the Craigslist add for it said appeared to be all true.
I told everyone at work about my pleasant experience with this dealership Keep up the great work and thanks! Shawn.
Quality used vehicles. Friendly and knowledgeable sales staff. Thanks
Over the years I’ve kicked a lot of tires and purchased quite a few vehicles.
This was my 1st time buying sight unseen and then arranging to to slip over from the Island to take delivery. Their pricing was as advertised, under retail by a significant amount. I felt quite good about dealing with Darren and Chris this way after reading all the positive reviews. They both have exceeded my expectations, so much so that I’ve already put in an order for a newer specialty vehicle. Thank you for making this experience as painless as possible!
They were very helpful
They were very helpful and knowledgeable about the car. But i needed financing and it was just a little to expensive for me at this time. Will check in again in August/September for a vehicle, when i have more money saved.
Thanks very much guys!!!
I recently purchased a 2011 Ford Escape from the guys at Mission Ridge Sales. I thought I would post a review for them for others to see. I don’t normally write reviews however I want to do share my experience while going through the whole process.
My wife and I sent an email to the dealership regarding another Ford Escape they had listed, we received an email back from Darren within five minutes. We explained our situation and what we were looking for and because we were from Kelowna we were trying to do the legwork prior to coming down to the lower mainland. Darren explained that even though the pictures of this particular vehicle looked immaculate it had a few mechanical issues that were going to come up within the next six months. Definitely not anything we would’ve noticed right away however it was extremely refreshing and appreciative that he was straight and honest with us. He recommended another Ford escape that he had coming in in about a week and said mechanically it was in much better condition. He told us the price sent us all of the vehicle information including the vehicle history report. he said we have some time so review it, do a bit of shopping around and if we wanted he would send us pictures as soon as it came in prior to it being on the website. we were extremely surprised at his upfront and honest approach and felt very comfortable talking to him.
About a week later he called us sent us up all of the pictures told us all about the vehicle inside and out and noted every Mark and scratch on the vehicle. he also said he was able to transport the vehicle up to us for a nominal charge to save us the trip down if we would prefer. My wife was pretty apprehensive about purchasing a vehicle we haven’t seen, from a dealership we have no history of dealing with. We thought about it overnight and decided to trust Darren and go ahead with the purchase and have him ship it up.
When the vehicle showed up we were extremely happy and pleased with what we had received, Darren told us his policy was always under promise and over deliver and clearly we understand what he meant. We have had the vehicle now for just over a month and absolutely love it. It was a total pleasure doing business with these guys, all of the staff were amazing, extremely easy to deal with, and no pushy sales people. it was extremely refreshing, and we would have no problem purchasing a vehicle from this dealership again.
Hopefully others read this and can can appreciate how these guys operate and the type of business they run. They are extremely first class, professional, honest, and their customer service is like nothing we’ve experienced before.
All the best Darren to you and your team they are at the dealership, hopefully business is well for you during these challenging times and we wish you all of the best going forward. We will be back for our next vehicle.
Not a huge fan of reviews, but will make an exception in this case as it’s worth noting. Bought a vehicle from Mission Ridge Auto Sales found on Craigslist. Took a chance and drove out to Maple Ridge to check it out. Saw it on a Sunday, went back on Wednesday (after humming and hawing), picked it up Friday. Chris was helpful, respectful and didn’t push (I dislike pushy sales people – most buyers know what they want and don’t need some sales person to sell what they want to sell). That part was pretty basic as far as buying a car goes.
What Chris did next is what makes this dealership stand out – he stood behind his sale by having a repair made that he could have no way of knowing it existed. Without hesitation he just said, “It needs to be fixed right.” He reimbursed me for the shop repair immediately and without hesitation. Hats off to Chris and Mission Ridge Auto for standing behind what every dealer should do – “Customer satisfaction after the sale” Would recommend them to anyone looking to make their next auto purchase.
We saw their ad on line and went to look at the car. Not only was the car immaculate, but so were their premises. Both Darren and Chris were warm and friendly. We were completely comfortable from test drive to purchase. Our questions and concerns were fully answered and there was no pressure. Since purchasing the car we have asked them for advice on not only this car’s care, but also on our other car. Their advice and interest have been amazing. I would buy from them again in a heartbeat. Honest, fair and completely helpful are my take-aways from my dealings with them. A deserved 5 stars! Thanks Darren and Chris
Hi Chris I wanted to send this to you,
I would not shop for a vehicle anywhere else!! This has got to be the best dealer in lower mainland. Chris does it right!! He handled my Jeep I traded in for a Escalade as we needed more seats. He got a good price for trade in and got me into a 7 seat Cadillac. I even walked away with money. You guys are the best. Oh and super covid friendly. They detail and sanitize every vehicle right before the final test drive and purchase. They go over and beyond!! Good job guys
Peter Fraser – Seamless
Seamless experience, start to finish.
A personal thank you to Chris and Darren for providing a great used car buying experience. The airport pick-up was more than appreciated.
I bought my vehicle over the phone and was more than pleased when I saw it in person. Chris had placed the car in the showroom, it was fully detailed, and ready to go.
Every detail we discussed over the phone was described accurately and truthfully. Exceeded expectations.
From what I saw the vehicles on this lot are immaculate, attention to detail is obvious. You could eat off the cars in the showroom, cleaner than new cars.
My drive back to Calgary was awesome (first time driving through BC). Chris even provided chains in case I got into bad weather, luckily I only encountered a few miles of snow/slippery roads just before Kamloops. Stayed overnight at a “prestige” resort in Salmon Arm on the waterfront, really nice little town. You live in a beautiful province, I will be back to explore soon.
Highly recommend this dealership to all! Thanks again
Chris and Darren are a rare find in car sales. They tell it like it is and are a real pleasure to deal with. Car sales the way you want it to be.
Fantastic, a great place to buy a car. Chris and Darren are awesome individuals. We bought our Jeep Patriot from them. They helped us every step of the way, even picked us up in Richmond couple of times, which was awesome since we just landed in Vancouver and did not have transportation etc. Took the time to give us advice on driving up to Yukon, and helped us on our way with snow chains and The Milepost. Highly recommended!
I bought a truck from these guys. They were polite very nice & helpful. That don’t try to punch you out and they let you take your time and show you what they have. I recommend checking this place out.
This is the first dealership I’ve been to where I didn’t feel pressure to buy. The person on staff that day seemed to genuinely have my best interests in mind. It made for a relaxed atmosphere and a comfortable buying experience. Buying a car is stressful enough and all you can hope for is a decent deal and some honesty and integrity in the people you are dealing with . i found both at Mission Ridge. I drove off with Hyundai Tucson that low mileage for what I think is a smoking good deal. Highly recommended and worth the drive to Maple Ridge.
Hi Darren and Chris,
Hi Darren and Chris,
I hope you remember me, I bought a truck from you guys last Jan. anyway, I just want you to know how much I love that truck,(2003 dodge ram 1500, beautiful blue colour) it runs great, is so comfortable to drive, and my dogs love it too.
so I just wanted to say thank-you for the great service and I will let other people know about you.
thanks again, kathy
Hi guys from Halifax
Hi guys from Halifax:
We spent $440 on gas to travel from Maple Ridge to Halifax. A great trip with perfect weather. Love the car. Thanks for everything you did.
Terisa Brooks **First Class**
These guys are wonderful to work with! I look forward to dealing with them again should I need another vehicle! I highly recommend them for your automotive purchases!
4 out of 5 stars
4 out of 5 stars –
Quick turn around. Pleasant to deal with.
Above and beyond!!!
I had such a great experience! Chris cleaned my car up so nicely, and even added balloons because he knew it was my first car. They were willing to wait a bit past closing to accomodate me in picking it up. I have nothing but good things to say! Thank you Chris for all the work you put in 🙂
Knowledgeable, friendly and excellent service. They even delivered my car.
Stress free shopping.
Great experience. I found the car online and called for more info. Very helpful, worth the drive from Abbotsford….car was clean and is running good. Will definitely recommend.
I have purchased my second vehicle from Mission Ridge Auto and always have a awesome time and a great experience there. Both Darren and Chris as well as Mike are awesome. Both times were very easy and no hassles. They stood behind my first vehicle and I am confident they will as well. The second time in was even easier as I knew what to expect. the whole process from start to finish with Darren was incredibly easy. From the time I walked in to leaving with my car it was less then 45 minutes, including getting the Jeep insured. Anyone looking for a car or truck, do yourself a favor and check these guys out.
Great guys, very easy to deal with, and no pressure. Love my Tacoma. Thank you guys! 🙂 I will be back when I need my next vehicle.
I have bought 4 vehicles from These guys over the last 7 years. And have refered them to many other friends, I have always found them to be very honest and very trustworthy. One vehicle I did buy had a problem, 8 months after I took it home. They fixed the problem for me at a cost of $450.00 to them. They have always been a true pleasure to deal with.
First class guys!!!!
We saw their ad on line and went to look at the car. Not only was the car immaculate, but so were their premises. Both Darren and Chris were warm and friendly. We were completely comfortable from test drive to purchase. Our questions and concerns were fully answered and there was no pressure. Since purchasing the car we have asked them for advice on not only this car’s care, but also on our other car. Their advice and interest have been amazing. I would buy from them again in a heartbeat. Honest, fair and completely helpful are my take-aways from my dealings with them. A deserved 5 stars!
Just wanted to say that it was great to meet you yesterday and we were very pleasantly surprised to see the car was, in fact, in far better shape than we had assumed it would be considering its age & Klms. I had a good feeling about that car right from the get go so it was nice to have that confirmed yesterday.
Your pics and descriptions were totally spot on. Thank you.
Thanks also for making the process an easy and simple one. It means that in a few years if we decide to upgrade the Bimmer, we have every intention of getting you guys to source a replacement for it. I know you guys are a “family style business” and that means a lot to us as well.
We are looking forward to having the car to play with next week.
Thanks for everything again,
Bought 2 cars from them
Bought 2 cars from them very honest great to deal with.